Monica is a specialist in marketing, customer experience, and market research with more than 12 years of experience.
Before working at Stanton Chase, Mónica worked as a market research consultant for national and international brands, mainly in the consumer and retail sector. She had the opportunity to contribute to business strategy processes triggered by research, innovation workshops, and market trends.
Previously, she worked at American Express as a Premium Products Manager where she developed marketing strategies for top financial products with a focus on customer experience and benefit development for cardholders. In addition, she has years of experience improving the performance of customer service teams in Contact Centers.
Mónica has a bachelor’s degree in hotel administration from CESSA and the École Hôtelière de Lausanne, Switzerland, as well as an international master’s in marketing from EADA in Barcelona Spain.
Executive Search and Leadership Advisory Firm in Mexico City, Mexico
Paseo de la Reforma 195 Piso 5 - B
C.P. 06500 México D.F.
Phone: (+52) 55 5564-5650
Email: [email protected]
El equipo de Stanton Chase
The Stanton Chase team includes partners, directors, consultants, researchers, and administrators in countries around the globe. Our service model in retained executive search, assessment, and recruitment remains unparalleled in the industry, as we provide sophisticated, in-depth, global coverage with the personal services like that of a boutique firm. We are proud of our widespread executive search groups: our Global Industry Practice Groups feature members with expertise in every major industry while our Functional Practice Groups provide extraordinary competencies in our leadership consultation services.